Technical Support and Operations Manager

Pack your wellies, we're hiring!.png

Technical Support and Operations Manager

Pack your wellies, we’re hiring!

At Breedr we are excited about the global future of the meat and livestock industry and its ability to provide food and source of vital nutrients to the growing global population.

At the heart of the meat and livestock supply chain are farmers; who to us are environmentalists, entrepreneurs, mechanics, inventors, traders, marketers, fathers and mothers. They are passionate about the produce and animals they care for and the importance of agricultural in rural communities around the world.

Breedr believes that bringing these amazing minds together with the technology to foster collaboration and smarter use of data throughout the supply chain, we can benefit the entire industry and help meet the challenges of the future.

We are technical but also lovers of the outdoors. We want to work with the best people who share the passion for farming, technology and people.

  1. Help customers through constant innovation

  2. Let your work speak for itself

  3. Honesty and transparency, a problem is just an opportunity to find a solution

  4. It is about the journey, lets enjoy it

Based in the London office we are now look for a Technical Support and Operations manager, if you are interested please contact us, pack your wellies and help feed the world.

Job Description.

As a core part of the Breedr business you will become the heart of the business, helping drive growth support customers and build a strong culture in the London office. We are looking for a technical support and operations manager how loves rural life, understands technology and wants to help build a solution that increases the productive of farmers around the UK.

Key Functions

Provide Technical Support to Farmers and Users Work directly with farmers to make their life easier, set them up, enhance their experience and solve their issues. Assist our farmers in troubleshooting problems, diagnose issues with software application, identify sources of the problem and offer solutions. Assist with Software Design and Development Be involved in thinking up new ideas to make farmers lives easier, work closely with Co-Founders and Software engineers to identify opportunities for improvement and resolve potential issues in the development stage. Work with the team to perform Quality assurance and release new technology to the world. Create Technical Documents and Manuals Help build farmer friendly user documentations that address the ease of use of customers. Generate technical reports focusing on customer complaints and resolutions. Business Operations Manage the Breedr office and operations, help set the culture, build a team and ensure that Breedr is a great place to work for all employees.

Core Skills and Background.

  1. Interested in new technology
  2. Self motivated and can work within and team and independently.
  3. Customer oriented
  4. Calm under pressure
  5. Friendly and enthusiastic
  6. Experience with Jira
  7. Technical background or degree
  8. Farming or rural background a plus but not essential
  9. Love of rural life its people… is a must.
  10. Be ready for some travel to farms

Remuneration and Benefits

  1. Salary and Pension
  2. Private Health
  3. Gym Membership (or other)